Packaging and Shipping
   Our products are properly packaged to our specifications to ensure your products arrive safely. If any product is damaged during shipping it will be replaced (see Shipping Insurance below). Individual packaging depends on the unique product and quantity ordered. We try to package all items together to save on shipping, sometimes this is not possible. If an item is unavailable and unable to ship within one weeks time, you will be notified and may request a refund.

Delivery
   Speaker rings and templates are cut to order and can take up to a week to ship. Shipments generally take 2-3 business days to arrive from time of shipment. Custom orders (not stock sizes) usually take no longer than 3 extra business days from the time of order to complete and be shipped out. Depending on the quantity of custom orders we are receiving, custom orders may take up to two weeks to ship. Every custom service has an estimated turn around time stated clearly on the web page.

Shipping Restrictions
   We do not ship to APO/FPO addresses, Prisons, or PO Boxes. Many items only ship via UPS Ground to the contiguous USA with no other shipping method available. Large items (including signs and lettering) often ship UPS Ground, with available expedited shipping, and available shipping to areas outside the United States. These areas include Canada, Europe, Australia, China, and others, additional shipping charges may apply. If you live outside the contiguous US, please email us before you place your order.

Shipping Notification
   You will be notified when your package has shipped. If the item ships UPS or USPS Priority you will receive a tracking number in the email. Some items will ship separately, you will be notified of the number of packages you will receive.

Policies subject to change at any time without prior notice.